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Articles

Hospitalization

Hospitalization

While we all hope that we'll never need to be hospitalized, at some time or another, either you or a loved one may need a hospital stay. In some cases you will be able to schedule hospitalization as needed; in many cases, it can happen without warning. The better educated you are, the better prepared you will be. This article provides information to help you or your loved one prepare for -- and handle -- hospitalization, as well as what you need to know during your hospital stay to receive the best possible care.

"I'm going to be admitted to the hospital next month for routine surgery," explains Sarah. "What steps can I take ahead of time to prepare for my hospital stay?"

Preparing for and Coping With a Hospital Stay

Whether your hospital stay is planned or you end up there due to an emergency, there are some steps you can take to prepare for or cope with a visit to the hospital. Consider the following tips:

  • Learn as much as you can about the illness and the treatment plan recommended by the physician.

  • Don't be afraid to ask questions or voice concerns.

  • Contact your insurance company to find out exactly what services are covered -- and what steps you need to take to ensure that bills will be paid.

  • Ask how you or your loved one can prepare for surgery or treatments. Special restrictions and precautions (in terms of diet, medication, exercise, etc.) may need to be taken.

  • Find out the hospital's policy on advance directives -- legal documents that allow an individual to make his or her wishes known about care in the event that he or she is no longer able to do so.

  • Find out if rehabilitative services or special care will be needed after hospitalization and make arrangements before discharge. Note: A hospital discharge planner can typically help.

  • If independent living is not possible -- temporarily or permanently -- after hospitalization, investigate and make arrangements for alternate care options.

  • If you are caring for a loved one who has been hospitalized, be open with him or her and share information as you learn it. Withholding information can frighten or mislead your loved one.

  • Understand your rights as a patient and take part in your care.


If you care for an older loved one or a loved one who has a serious medical condition, you should be prepared to provide the following information should the need for hospitalization unexpectedly arise:

  • Name and phone number of primary care and other physicians
  • Medications your loved one is taking and the dosages
  • Allergies to any medications
  • Legal documents that may affect your loved one's care (e.g., durable power of attorney for health care, living will, do not resuscitate order, etc.)
  • Insurance information

Your Role In Receiving Effective Care

Whether you are hospitalized or you are advocating for a loved one, there are certain responsibilities that you have as a patient/advocate. Understanding these responsibilities will help ensure that you or your loved one receives the best possible care.

  • Provide as much information as possible about your medical history -- medications, past illnesses, family history of medical problems, allergies, etc.

  • Take an active role in the treatment plan. Ask questions about anything you don't understand -- prognosis, diagnosis, instructions for taking medication, etc. -- so that you can make an informed decision with your doctor about the type of treatment you wish or do not wish to receive.

  • Get to know the team that is providing care. Make sure you know the name of the attending physician and/or the physician coordinating care and how to reach him or her. Also talk to the nurses providing care. They can often answer questions and provide valuable support.

  • Understand that patients have certain rights -- the right to confidentiality, the right to consent to or refuse treatment, the right to review records of care, etc. If at any time you are unsure of what is happening or why, don't be afraid to ask for an explanation.

Being Discharged From the Hospital

Before you or a loved one are released from the hospital, make sure you are aware of any special care that may be required. Speak to the doctor and ask pointed questions (using the following checklist as a guide). If extensive medical care or monitoring is required, the hospital may suggest that you or a loved one move to a sub-acute facility, which is often located in another wing of the hospital or in a long term care facility. If this is the case, find out about costs and insurance coverage, and make sure the facility is equipped to treat your (or your loved one's) specific needs. A hospital social worker or discharge planner can also assist you with this process. Consider the following questions about care after hospitalization:

  • What type of treatment, monitoring or care is required? How long will it last?
  • What medications, if any, are needed and in what dosages?
  • What side effects could medications or treatments have?
  • What should we do if side effects occur?
  • Is there any special diet that should be followed? For how long?
  • Are there any signs, symptoms or unusual behaviors that we should be on the alert for?
  • When should the doctor be seen again?

If the hospital plans to discharge you or a loved one and you feel it is premature, contact the hospital social worker or patient advocate to appeal the discharge.



If you feel that discharge from the hospital is premature, speak to a doctor or hospital social worker and appeal the discharge. Medicare recipients who file an appeal have a right to immediate review by a Peer Review Organization (PRO). During the immediate review, you or your loved one may be able to stay in the hospital at no charge and the hospital cannot discharge you before the PRO reaches a decision. If the hospital has a patient advocate, he or she may be able to provide additional information and assistance with the appeal process. If you are caring for an older loved one who has been hospitalized, you may also consider contacting a Professional Care Manager (PCM). PCMs can assist you with assessing an older loved one's needs, locating services for him or her and/or advocating for his or her rights and safety.

Helpful Resources

American Hospital Association (AHA)
One North Franklin
Chicago, IL 60606
312-422-3000
www.hospitalconnect.com*
The American Hospital Association is the national organization that represents hospitals, health care networks and patients. Log on to their site to read their publication, "The Patient Care Partnership: Understanding Expectations, Rights and Responsibilities."

National Family Caregivers Association
10400 Connecticut Avenue, Suite 500
Kensington, MD 20895-3944
800-896-3650
www.nfcacares.org*
This organization's goal is to support family caregivers and promote self-advocacy and self-care for caregivers. It provides caregiving tips, educational materials, and a caregiver newsletter.

* Links to external sites are provided solely as a courtesy to our members.

Source: A LifeCareR Guide: Hospitalization. Copyright 2009 LifeCare, Inc. All rights reserved.

This publication is for general informational purposes only and it is not intended to provide any reader with specific authority, advice or recommendations. Where you deem necessary, we suggest that you seek advice regarding your particular situation from the appropriate professional.

Copyright LifeCare®, Inc. All Rights Reserved.
2 Armstrong Road, Shelton, CT 06484.


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